Terms and Conditions
Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions.
All orders are subject to availability and confirmation of the order price.
In order to contract with Natalie Teare you must be over 18 years and possess a valid Paypal account, credit or debit card issued by a bank acceptable to us. Natalie Teare has the right to refuse any request made by you. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorised user of the Paypal account, credit or debit card used to place the order and that there are sufficient funds to cover the cost of the goods and the services provided. All prices advertised are subject to changes.
When you place an order you will receive an acknowledgment e-mail confirming receipt of your order, your product request, the size and colour, if applicable, and confirmation of the total cost, including your delivery charge and VAT. This email will only be an acknowledgement of your order and will not constitute acceptance of your order. A contract between you and us will not be formed until we have confirmed availability of the product request, we have received funds via your method of payment and the products, which you have requested and subsequently ordered. Once this process has been completed an e-mail confirmation will be sent to you to confirm that your order has been processed. Only those products listed in the acknowledgement e-mail will be included in the contract formed.
Whilst we try to ensure that all the details, descriptions and prices which appear on this website are accurate, errors may occur. Whilst we try to ensure that all details regarding the product description are accurate, on occasion colours, finish and sizes may vary.
Delivery costs will be charged in addition and will be confirmed at the point of sale.
We accept all major credit or debit cards via Paypal. As we are based in the UK, all our prices are in pounds sterling (GBP). If you are ordering from outside the UK, your credit card company will convert the payment into your particular currency. Products will not be dispatched until your payment has been processed and received.
All bespoke commissions will require a 50% deposit to proceed, the remainder is due upon delivery.
Bespoke commissions by their nature are non-refundable but every effort is made to keep clients happy. We endeavour to work closely with them during the design & production process to understand their requirements and we uphold the highest standards of quality on all our products. However, you should always inspect the products for defects or damage. If you find a defect or damage, you must tell us as soon as possible before wearing the product.
This does not affect your statutory rights as a consumer.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.